Let’s face it. Long before robots and automation came into the picture we (at least Americans) have struggled with the acceptance of aging as part of a natural cycle with its own life stages.
So, it’s a bit surprising to watch as pent up anger fueled by fear—loss of jobs, loss of control—is directed at advanced technologies and the next generation of smart machines, especially when strong emotional responses haven’t been the norm when companies regularly displace older employees and replace them with younger workers who often possess knowledge of the newest technologies.
But due to longer life spans and disruptive economic conditions during the last three decades, what was once a natural transition cycle of outgoing and incoming labor has now ushered in a demographic reality in the workplace—career professionals expect to remain working beyond the age of retirement.
Let’s take a look at the data. More than half of older workers are pushed out of longtime jobs before they choose to retire, with many workers over 50 experiencing multiple job losses, according to data from ProPublica and the Urban Institute. Americans are facing an increasingly difficult working life in their later years, as more workers are asked to finance their own retirements, and age discrimination laws are blunted by U.S. courts in favor of employers, says ProPublica.
Why do companies look to push out their 50+ cohort just when they’re growing in wisdom, solidifying their business savvy, and increasing their skills, intrinsic knowledge and experience?
Assessing Elder Talent
Instead of pushing people out primarily due to age, business leaders might consider performing an end-to-end assessment of their “emerging elder status” base and align it with the company’s vision and strategies over the next 2-5 years. How do you know what you really have unless you’ve assessed your talent before you let them go?
Think broadly when assessing your workforce. You’re looking for skills that they use on-the-job today as well as under-used skills or under-valued capabilities that are primed to be tapped. Draw out potential capabilities that could be up-leveled with retraining and skills that could be enhanced in order to address short term challenges and longer term strategic goals.
Don’t be afraid to ask exploratory questions that allow your employees to share deeper stories that help you to glean areas of past innovations, problem solving, and people solving skills.
This process would be time consuming if performed by a fleet of HR professionals attempting to assess a large base of employees weeks before an intended downsizing effort. But by proactively leveraging resources within the company—for example, engaging middle managers and training professionals—in order to collect employee stories, along with the help of an AI assistant, data could be compiled and analyzed far more efficiently.
Four Areas to Tap the Innovative Power of Inspired Elders
Jumpstart new initiatives
What to look for:
Kickstart stalled projects
What to look
Trailblaze process innovations
What to look for:
Mentor high-impact project leaders
What to look for:
Chip Conley’s talk at Google, where he discusses many of the things covered in his book Wisdom @ Work: The Making of a Modern Elder https://youtu.be/XPvjm7B5iew
“It's likely that for the future of work to be managed comfortably, we'll need to have a healthier perspective on older people in both the workplace and society more generally.”
Did you catch the article based on the results of a survey by KPMG LLP titled Will Women Take Big Risks?
Although disconcerted by aspects of the Risk, Resilience, Reward survey where 2,000 women were asked about their approach and behavior when it comes to taking risks at work, I was pleased that IndustryWeek published it on their website given that manufacturing companies continue to struggle with attracting women to the field.
Key callouts from the survey:
Below are five reasons why business leaders shouldn't ignore the cultivation of personal risktaking as a critical factor as they upscale their policies in support of more women taking informed, responsible risk in the workplace.
1. Risktaking lies between creativity and innovation
Survey data point: less than half [of the surveyed women] (43%) were open to taking big risks associated with career advancement
Risktaking provides the path to innovation. It lies smack dab in the middle between creativity (our brain power) and innovation (the best of our disruptive selves). Risktaking represents the actions we take in pursuing our path to innovation. There's no way getting around it. If we're not disciplined enough to focus on what we envision and not courageous enough to pursue that vision, we limit our ability for personal and professional growth.
Change Tip: As part of the company's professional development policies, business leaders could upgrade the performance reward structure for high-impact, strategic opportunities, ensuring that any change campaign and communication plan includes live workshops and virtual webinars that target female populations. And don't forget to update existing onboarding and training materials for new hires as well as current employees.
2. Risktaking builds trust
Survey data point: a larger number [of women] (69%) were open to taking small risks to further their careers
All trust begins with self-trust. When people trust their ability to raise the bar on their terms, they develop and strengthen their self-confidence. Even if the outcome of an endeavor doesn't meet expectations, risktaking builds resilience and perseverance while preparing professionals for pivots and possible setbacks. In the evolving workplaces of the future when colleagues are just as likely to be humans as much as smart robots, the ability to trust and collaborate in new ways will differentiate career professionals in business.
Change Tip: Support female professionals as they strengthen their risktaking muscles and trust quotient. Meet them where they are today by assessing where they are along the change curve (see below model from the Acuity Institute). The goal is to move them along the path from incremental risk to higher-impact, strategic opportunities.
I'm excited to begin collaborating with an Articulate Storyline instructional designer who will take my creative vision and the practical aspects of leading and implementing advanced technologies and translate these into an interactive online course.
I'm reluctant to say that this course prepares you for the future, mainly because that would give you a false sense of security about how much time you have to begin the change process.
That's because the future is upon us.
We're not talking 20 years from now, but more like 3-5 years when we can expect some real business traction. Of course, this depends on how the economy goes in 2019. We could see automation and smart robotics deployment gather speed or slow way down, even by early AI adopters. A key driver? Labor force vs. automation costs. Take a look at the disruption occurring in the restaurant industry where robots have replaced minimum wage workers and startups include automation as part of their business models.
It is imperative that leaders and professionals include automation and smart robotics in their business strategies and career plans. You want to be well-positioned to take advantage of opportunities that could pop up "out of the blue". Preparation is key.
I often get questions from people who want to know the role that change leaders play as part of a project team or when they're involved in the launch of a new product. Although these are certainly key areas supported by change managers, their role can, and is often, more than that.
As an organizational change leader I pride myself on being equal parts optimist, pragmatist and futurist, leveraging the elements associated with these areas into whatever I'm tackling, whether it's facilitating a strategy planning session or bridging executives' visions with the practicality of bringing their visions to fruition.
In other words, change managers wear many hats! We focus on the obvious aspects of what is in play today, but we also look for the undercurrents of future change.
This infographic helps you map out what change leaders can do for you.
There's a link at the bottom of the page to download a copy of this report.